Terms and Conditions
PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY BEFORE USING THIS WEBSITE & JOBBER.
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable law. If you do not agree to these terms and conditions, please do not use this site.
Use of Site
Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Murphy Christmas Lighting or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.
Copyright
The entire content included in this site, including text, graphics, logos, images, audio clips or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Murphy Christmas Lighting. The collective work includes works that are licensed to Murphy Christmas Lighting. Copyright 2003, Murphy Christmas Lighting ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Murphy Christmas Lighting or purchasing Murphy Christmas Lighting products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Murphy Christmas Lighting or to purchase Murphy Christmas Lighting products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Murphy Christmas Lighting. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
Trademarks
All trademarks, service marks and trade names of Murphy Christmas Lighting used in the site are trademarks or registered trademarks of Murphy Christmas Lighting
Accounts
When you create an account with us, you guarantee that you are above the age of 18, and that the information you provide us is accurate, complete, and current always. Inaccurate, incomplete, or obsolete information may result in the immediate termination of your account on the Service.
You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.
We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion.
These Terms and Conditions may be updated by Murphy Christmas Lighting from time to time. Ordering Product from Murphy Christmas Lighting constitutes acceptance of the terms set forth herein. Any different, conflicting or additional terms in any purchase order or other writing from Purchaser is hereby expressly objected to and rejected and shall be of no force or effect, unless expressly and specifically agreed to by both parties in writing
How To Place An Order
Murphy Christmas Lighting website is available 24 hours a day, 7 days a week. Orders can be placed at any time. For assistance with your order or product information, our knowledgeable sales team is available during business hours via instant chat, the phone, or email at Murphychristmaslighting.com
Order Processing Time
At Murphy Christmas Lighting, we do our best to get your orders out as quickly as possible. We generally get them out within 1-2 business day. Larger orders may require longer processing times depending on the size of the order and the complexity of how the product must be shipped.
Payments
We accept Visa, MasterCard, American Express, Discover, PayPal, business checks and wire transfers. For non-government checks, we will not be able to ship the product until the funds clear our bank. For international transactions, payment must be made via a wire transfer or PayPal. Credit cards are charged at the time the order is placed.
Purchases
If you wish to purchase any product or service made available through the Service (“Purchase”), This includes product as well as Jobber our CRM, you may be asked to supply certain information relevant to your Purchase including, without limitation, your credit card number, the expiration date of your credit card, your billing address, and your shipping information.
The service may employ the use of third-party services for the purpose of facilitating payment and the completion of Purchases. By submitting your information, you grant us the right to provide the information to these third parties subject to our Privacy Policy.
We reserve the right to refuse or cancel your order at any time for reasons including but not limited to product or service availability, errors in the description or price of the product or service, error in your order or other reasons.
We reserve the right to refuse or cancel your order if fraud or an unauthorized or illegal transaction is suspected.
Shipping
Please note that Murphy Christmas lighting also uses FedEx and USPS as well as other delivery providers. UPS being the main shipping provider. Expedited shipping is available for most products at an additional cost. Transit days do not include the day the order leaves the warehouse. For example, if you are in a 3-day shipping zone and the item ships on Monday, Day 1 would be Tuesday, with the product arriving on Thursday. For Ground shipping, carriers do not pick up packages on Saturdays and Sundays.
Once a package leaves our facility, we no longer have control over the shipment. It is up to the carrier to handle the package(s) safely and get the shipment to you in a timely manner. Tracking information will be emailed to you once your order is processed through the warehouse. You will be able to track your package online once it is scanned by the carrier.
Please note that most of our shipping carriers will not deliver to a PO Box. Only USPS will deliver to these addresses. USPS shipping for medium and large packages may require additional shipping charges. For additional assistance shipping to a PO Box, please contact our Customer Success Department.
Returns
We have a 30-day return policy for purchases that have manufacturing defects, which means that you have 30 days after receiving your item to request a return. Lights at Wholesale C9 Bulbs are an exception and carry a 5-year warranty. Customers are responsible for all shipping costs and a 10% restocking fee for product. All returns must be returned before December 1st, 2024, and no returns will be accepted after December 1st, 2024. An additional 6% fee will be charged due to processing fees from Credit/ Debit cards this includes Jobber and Product. Totalling 16% of order for product. Refunded amount will be amount total minus 16%.
In order to be eligible for a return, the product must be in the original packaging and in the same condition. No Product will be accepted for return and no repair or replacement will be made or credit be allowed on any Product returned unless such return has been approved in advance, in writing, by a Murphy Christmas Lighting Manager.
To begin your return, you must contact us at [email protected] in order to be sent a return shipping label, as well as instructions on how and where to return your package. All items returned to us before requesting a return, will not be accepted.
For any further questions on returns, you can contact us at murphychristmaslighting.com/contact.
Customer Pick-Ups
Murphy Christmas Lighting offers you the ability to pick your order at our location in North Fort Worth TX at 3800 Haslet- Roanoke Rd #33, Roanoke, TX 76262.
Your order must be placed online at least 4 hours before pick-up. You will receive a confirmation message scheduling a pick-up time. Arriving before your scheduled pick-up time will not help your order be processed any faster. Please make sure to select the correct location for your pick-up to ensure the location has all the product in stock for your order to be fulfilled.
Refunds/Credits
You will be notified once we have received and approved of your return and will issue your refund. Remember that it may take some time for your bank or credit card company to process your refund back into your account, it may take up to 30 days, but we will do our best to get it sent as quickly as possible. In Jobber we will send you an additional invoice for the processing fees (6% of all money processed) associated with your account. Once invoice is paid we will refund you your original deposit.
TERMS & CONDITIONS
2024 “PRE-BUY IN JULY”
-Prices are good until July 31st, 2024 and will be
automatically update on July 31st, 2024.
-Early buy container load Includes duties and shipping
cost to final US destination.
-Less than container load pricing does not include
shipping from Murphy Christmas Lighting locations to
the destination.
-20% deposit at the time of the order and balance due
by Sept 15th. Orders are not confirmed until the
deposit has been received.
-Containers are expected to arrive no later than
August 1st every year with normal port operations
and normal economic conditions. Shipments can be
delayed due to acts of God, pandemic
shutdowns that slow manufacturing, poor
manufacturing and international distribution of raw
materials, and international and domestic labor
workforce.
-Murphy Christmas Lighting will work with its clients
to resolve any unforeseen circumstance that are
outside of our control.
-Early Buy orders must be picked up from Roanoke, TX,
other MCL distribution points or shipped out no later
than Sept 15th, 2024. Exceptions being import delays.
-Buyer pays shipping costs from Seller’s Warehouse to
Buyer’s location before product will be shipped out.
UPS Freight and UPS Ground used for shipping
provider.
-If order is not paid in full by final due date a
restocking fee will be enforced of 10% of order. An
additional 6% will be charged due to processing fees
to return funds. In total 16% will be deducted from the
order total.
TERMS & CONDITIONS
2024 “PRE-ORDER”
-Prices are good until Feb 15th, 2024 and will be
automatically update on Feb 16th, 2024.
-Early buy container load Includes duties and shipping
cost to final US destination.
-Less than container load pricing does not include
shipping from Murphy Christmas Lighting locations to
the destination.
-20% deposit at the time of the order and balance due
by July 15th. Orders are not confirmed until the deposit
has been received.
-Containers are expected to arrive no later than
October 1st every year with normal port operations
and normal economic conditions. Shipments can be
delayed due to acts of God, pandemic shutdowns that
slow manufacturing, poor manufacturing and
international distribution of raw materials, and
international and domestic labor workforce. Murphy
Christmas Lighting will work with its clients to resolve
any unforeseen circumstance that are outside of our
control.
-Early Buy orders must be picked up from Roanoke, TX,
other MCL distribution points, or shipped out no later
than Sept 15th, 2024. Exceptions being import delays.
-Buyer pays shipping costs from Seller’s Warehouse to
Buyer’s location before product will be shipped out.
UPS Freight and UPS Ground used for shipping
provider.
-If order is not paid in full by final due date a
restocking fee will be enforced of 10% of order. An
additional 6% will be charged due to processing fees to
return funds. In total 16% will be deducted from the
order total.
TERMS & CONDITIONS
2024 “DECORATIVE CONSTRUCTION 2 DAY COURSE”
-Prices are good for projected date event and not
future events.
-25% discount with 2nd and continuous ticket upon
checkout when selecting multiple ticket option.
-No refunds upon purchase.
-If rescheduling or cancellation occurs due to natural
disasters or major life events, refunds will be
considered on a case-by-case basis.
Gingerbread Affiliate
-Earn 5% on all orders where the customer checks out
with your affiliate link.
-You will be paid through your affiliate portal every two
weeks. Pay cycle starts on 10/1/24.
-If a customer does not use your affiliate link there will
not be compensation. Customer MUST use your link on
every placed order for you to receive credit.
-You cannot receive commissions on your own placed
orders
-There will be a 14 Day Grace Period before consideration
of payout with pay period. This is due to possible refund.
-If client refunds order with your affiliate link, you will not
get dispersed payment. This is a no transaction commision.
